Privacy Policy

Last Updated: [Insert Date]

Welcome to Bearpaw Sale Store (operated by Tradibow, 64 Emmanuel St, Cambridge, GB CB1D 1OC). We are committed to protecting the privacy of our global archery community. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit tradibow.com or purchase our premium archery equipment.

1. Information We Collect

We collect information to provide secure transactions and personalised service for our archery enthusiasts:

• Personal Identification: Name, email, shipping/billing address, phone number when you purchase compound bows, traditional longbows, or accessories
• Payment Information: Encrypted card details (Visa, MasterCard, JCB) or PayPal credentials for processing transactions
• Technical Data: IP address, browser type, device information to optimise your browsing experience
• Usage Data: Pages visited, products viewed (e.g., Hoyt compounds, Mybo bows) to improve our offerings
• Communication Records: Emails, phone calls regarding custom bow orders or payment assistance

2. How We Use Your Information

Your data helps us serve the global archery community with precision:

• Process orders for specialised equipment (compound strings, broadheads, hybrid bows)
• Provide 256-bit SSL encrypted payment processing for high-value items (Mathews compounds, Oneida Eagle bows)
• Offer personalised recommendations based on your archery interests (traditional vs. compound)
• Notify about restocks of premium carbon arrows or limited-edition Bowtech compounds
• Improve our Cambridge workshop operations and international shipping processes
• Comply with legal obligations regarding cross-border archery equipment sales

3. Data Sharing & Disclosure

We value your trust and disclose information only when necessary:

• Payment Processors: Secure partners for Visa/MasterCard/JCB transactions
• Shipping Providers: Only delivery details for global shipments (excluding certain Asian/remote regions)
• Legal Compliance: When required by UK/EU law regarding archery equipment sales
• Business Transfers: In case of company restructuring, with privacy protections maintained

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your data with archery-grade precision:

• UK-based servers with enterprise-grade security measures
• PCI-DSS compliant payment processing for all bow and accessory purchases
• Regular security audits of our e-commerce systems
• Limited employee access to sensitive data (only our Cambridge team)
• Data retention only as long as necessary for legal/operational needs

5. Your Rights

As a valued member of our archery community, you have the right to:

• Access your personal data we hold
• Correct inaccurate information (e.g., shipping address for bow deliveries)
• Request deletion of non-essential data (subject to legal requirements)
• Object to certain processing activities
• Receive your data in portable format
• Withdraw consent for marketing communications

To exercise these rights, contact our Cambridge team using the details below.

6. Cookies & Tracking Technologies

We use these technologies to enhance your experience:

• Essential Cookies: For secure checkout and account functions
• Performance Cookies: To analyse bow product page visits and improve our site
• Functional Cookies: Remember your preferences (e.g., compound vs. traditional bow interests)
• Marketing Cookies: For relevant promotions (e.g., new Elite compounds arrival)

You can manage cookie preferences via your browser settings.

7. International Data Transfers

As we serve archers worldwide (with some regional exceptions), data may be transferred outside the UK/EU with appropriate safeguards in place.

8. Policy Updates

We may update this policy as our business evolves. Significant changes will be communicated to customers purchasing high-value items (e.g., Darton compounds) via email.

“Just as we carefully craft our bowstrings and select premium materials for our archery equipment, we treat your personal data with the same precision and respect.”